I had an adsl line installed on the 6th of December and since then i have spent most of my time on the phone complaining about the service. First the modem i got was faulty and kept switching off but that was easily resolved at the shop, they gave me a new one. But the speed issue never improved ...
I have been with Miway since 2009 with no claims record, but today I am an unhappy client who has been trying to lodge a claim for the past 3 weeks. I have spoken to Ayanda from the call centre on the 04/12/13, again spoke to Ayanda on 10/12/13 as well as Memory on the 13/12/13. But till today I ...
On 25 Nov 2013, received unsolicited SMS: "Your migration to the Smart S package has been completed successfully." and "Welcome to Vodacom! For the next 2 months you get a bonus data bundle to use, worry free! Dial @111# to check your data balance. T&Cs apply." I had not ...
Henry was very professional in helping me. He have people skills and very friendly. If this is how MiWay treats all its clients, then I will recommend it anytime. ...
I bought a bed on the 10th December 2013 and due to rains they could not deliver that day, but a promise was made that delivery will be the next day. Andile (my Sales Consultant) constantly called me to check if I had received, of which it was always the same answer 'not delivered'. He even put me ...
A consultant form Vodacom sent me and email once again asking for all information. This is now the 5th time I have to give information. On top of that the consultant has not even read the complaint properly as the email is now all of a sudden addressed to my sister as well as myself even though my ...