I have tried to phone Altech Netstar numerous times in the last two days on the 011 207 5000/6 number to change my details and enquire about adding a vehicle. You get through however you are put on hold to speak to an agent. Yesterday I held on the line twice for over 10 minutes at a time. I tried ...
In August this year took my car in for service at East rand was advice by a service advisor that the clash needs to be replaced but will take a week for a job to be done ..i couldn't leave my car as i didn't have an alternative transport to go to work then i asked if i should bring in the car ...
I got my new policy schedule to day and was not happy with the increase that was given. gave Miway a call, and spoke to Nthati, which helped me sort out the problem with out any problems or excuses. Thanks Nthati, it is much appreciated ...
I made a booking for my daughter on 17/12/2013 via the call centre. I was given a reference nr: NMV680. For bus depature at Midrand on 18/12/2013. She also received a sms confirming the booking. When she want to pay this bus ticket this morning she was told by the employee that they are offline and ...
He spoke to his manager in order to reduce (review) my monthly premium, it was done successfully without any problems and his attitude was very good. ...
On the 05 December, I contacted the Altech Netstar call centre to upgrade my current sleuth system. Forms were emailed Dumisani Nyathi. I accordingly filled and emailed back. Its now been over two weeks with no calls or emails referring to my request. I have emailed and called. The call centre ...