I was delighted to speak with Clyde this morning to rectify a silly error I had made when organizing my gift. Clyde was well-spoken, helpful, and extremely efficient. Since I was calling from the US, he made the extra effort to try to get hold of the driver immediately. When he couldn't, he ...
We have received such a bad service from Anderson insurance. My cousin RH Phalane lodged a claim with them and it was approved and they asked her to pay the R 8, 000.00 excess into their accounts - it's almost 3 weeks the money its in their account. They don't provide feedback to my cousin. When a ...
I have an account with Bruma Finance. This morning I received an sms from them "AVOID IMMINENT LEGAL ACTION. You DISPUTED the debit order on Bruma account. Call urgently 0861 33 11 33. Yes, I did dispute your debit!!! Who authorized you to debit my account on the 9th of December? Does my ...
The accounts dept invoiced one account twice, the amount was paid twice, in error. After numerous telephonic conversations and a letter faxed to the accounts dept, which was ignored, Lancet has neither acknowledged that the account is now R 675-60 in credit nor credited the amount. Unacceptable ...
I called the Standard Bank Loan department on 0860 548 523 Option 3 for smses received. I spoke to Rieshen Green who began to tell me that I have an installment outstanding on a loan account that was taken out in 2009. In 2010 Standard Bank debited me for the full outstanding amount on my loan and ...
Our claim on write off of our vehicle was not settle in full. On 5 December I spoke to Galy Mahlangu to enquire why the difference was not settled. She could not assist and requested that I send the details to her by e-mail. Her manager Maureen called me to advise that the shortfall relates to the ...