I have been trying to get my vehicle cover cancelled since 17 December and to date this policy is still active and a debit order of close to R900 has been collected. I am waiting for my refund!! I have called the call centre on numerous occasion to check on the progress of my request and I have ...
Why can Chubb management not resolve this issue ongoing for one year. My alarm was damaged in a fire. It needs to be fixed. Simple! countless days of calling and complaining leads to empty promises. My alarm has not been active for nearly a year and Chubb still want me to pay for a non existent ...
I recently wanted to change my contract from a single club to a national subscription. This has been the most ridiculous runaround and a complete waste of my time. Firstly I emailed the client services to change my membership, but I still have not received a reply from them. I tried calling them ...
I would like to thank Godfrey Jezi for going the extra mile in making sure that i remain a loyal client with MiWay. After having my premiums suddenly increased to a ridiculous amount, Godfrey understood my frustration immediately and made it his mission to sort the problem out. In no time he manged ...
After receiving my account statement in December electronically while i was out of the country i emailed CELL C with no solution to my problem i immediately contacted them via their call centre upon my return. Actually, i called approximately 8 times. Each time to be told that the person/department ...
My father's medical aid was suspended because the agent he spoke to said that he had not paid his subscription for 2010 and then probably correct herself by saying December 2013. I pay his medical aid before the 25th of each month which is when it is due. I have tried calling them since Friday the ...