Outsurance staff continue to shock me (in a good way) with their professional and friendly service. Brian Macklin went out of his way to make me feel like I was the only client in the world that mattered and was very patient with my questions. He even took the time to compliment me, the client, for ...
I got advised by a Standard Bank consultant that i can transfer my STANDARD BANK U COUNT points into money. i Took up this option on 12 November 2013 and at this point 7 January i have still not received my money. I have made endless calls (the last reffrence number 4265162) and each time my ...
I had a contract with Cell C but on a family members name. So i migrated it to my name in December. It was working perfectly as a pre paid account for about a week. No wait, precisely a week. I have topped up my number and bought a lot a data. So Monday 6 Jan, at 9 am (before that it was working), ...
Last Year December I received a message that an upgrade has been done on my cell no. On the same day I reported this matter to MTN. I was requested to send through an affidavit and a copy of my ID so that my case can be investigated. I did exactly that. Til this date I have not received any ...
In October I called Outsurance for vehicle insurance. The quote they gave me was unable to beat the insurance i have at First for Women. Couldn't even come close to it. So they guy said he's sorry he couldn't help me and hung up before I could reply. After this I heard about the R400 promotion so I ...
Upon receiving notification that my order was due to be delivered on the 17th Dec, I phoned the call centre to change the delivery address to my residential as I was not going to be at work from the 13 Dec. The agent I spoke to failed to update the couriers or make any notes on the system. My order ...