3 weeks ago documents were submitted to MF to do repairs on a damaged vehicle that one of their clients caused. The whole claim process has been an absolute disaster. The people assigned to the claim never respond nor return emails. When I finally got hold of the lady yesterday, I was advised, ...
I applied for a personal loan with FNB on 22/04. I got a super fast response back from Mohammed at the call centre the next morning, and then an e-mail from a Mohammed. I rec. an sms requesting me to fax my payslip through. I replied to Mohammed's e-mail asking if I could scan my payslip to him, he ...
I ordered an iPad from FNB. I was due to leave the country for a couple of weeks, and in anticipation of this, asked that the delivery be made to my wife in JHB South Africa in my absence. Despite numerous calls and mails stating that I'd be out of the country the courier has tried to contact me on ...
I recently left SA to work in the UK and asked that my account be switched to prepaid on 31 Jan, I arrived on 24 Jan and ensured that my data roaming was deactivated. I have the confirmation sms to prove it. A month later I received a bill which I contested and was told that data charges had been ...
I made a request for my account to be closed in March (27th or 28th, they should have a record as all calls are supposedly taped!) The consultant stated that since there was a balance of ZAR900.00 odd, that after I pay, I should send a mail, so I did this and sent through a mail to close. Mail I ...
I was extremely excited as I'm close to closing my accounts. I phoned Debt busters and requested settlement figures from them for my 2 accounts at First National Bank. I suddenly got 4 Different balance. Two from Fnb for my two accounts and two from attorneys that I had no idea even exist. I spoke ...