On 12 Nov I registered a claim with Nedbank. The advisor said that they will phone me in an hour as they have high volumes of calls at the moment. On the 13th I followed up (as I haven't been contacted) and asked for a service provider (SP1) who I trust and also, who is a panel member of Nedbank. ...
I had a problem with my geyser, it was leaking. I had experienced this problem before and I assumed that is was the pressure valve. I called Standard Bank Building insurance and within an hour their contractor called me and went out to fixed it, no mess no fuss. I was truly wowed by the brilliant ...
Why do companies still have call centres? if only companies knew what an endless frustration call centre operators are? It is almost as if all of south Africa's most incompetent people are working in call centres. Last Thursday my car got damaged in the hail storm that hit Johannesburg. I phoned ...
The guy was friendly and willing to explain more when I needed answers, he did not even had to convince me to accept because he gave me a clear understanding about the policy. ...
Lodged claim for lightning damage at 1pm 28 Nov 2013, was informed that the claims dept would contact me with 48 hours. No-one had called by 9am 3 Dec 2013, so I attempt to contact the claims dept on the tel number they provided. After listening to the message "all our consultants are busy, ...
I have Vehicle Insurance with standard back for many years however with the hail damage both cars were damage it has been 3 weeks now and my one vehicle has still no windscreens front and rear and it is still on my premises at home i phone standard bank on a daily basis but yet they don't care in ...