Last week Wednesday 4 December i logged a call with Absa Insurance for a broken window at my house. They promised feedback within 48 hours. I have been trying since 09h00 this morning to contact their call center for an update on my claim. They haven't answered a single call (my longest hold time ...
Ask for a competitive quote, they have managed to save me R 508.00 per month! ...
Hail damage to my property was reported on 12 November. Since them, Nedbank Insurance has been the most incompetent bunch ever dealt with. After immediately getting a sms with claim number, this was the last time anyone made contact with me. I had to phone numerous times, nobody answers in call ...
I have a Samsung S4 which is insured through mtn. The phone got damaged (cracked LCD). I tried contacting the call centre and held forever. I then called 808 who tried to put me through to the insurance department with no luck (I was second in line for 45min). I then visited MTN head office. I was ...
I have been a client of ABSA for the past 25 years, in February 2013 I decided to move my insurance portfolio to ABSA as well. End September 2013 we were involved in a vehicle accident and went throught the procedure of the claim. During this process we had to constantly contact ABSA for updates as ...
I phoned ABSA for claim. They said they will phone back between 24 - 48 hours. They didnt even take my claim detail. They will phone me to get it. Needless to say no one phoned. On 6 Dec I spent more than two hours during 6 call just to speak to Tebogo who is handling my claim. It was not possible ...