What a joke Standard Bank insurance is!!! It took more than two weeks for my burst geyser to be replaced. During those two weeks I had friends from PE staying with me. What a nightmare. I have now been left with rotten old stinking wet carpets which my friends from Australia had to endure for 5 ...
My name is Erich Vermaak. I have a home owner's insurance policy with ABSA which they gave me with my bond. My house was severy damaged in the hail storms last week. Since Thursday morning I have been trying to contact ABSA Insurance without success. I have logged my claim online on the morning of ...
This is the second time I am TRYING to put a claim in at ABSA for home insurance. The previous time they phoned back after 10 days. Well wonder how long it will take this time as I fill in the Internet form after trying to speak to someone for 40 minutes and no one answered. Could not leave a ...
Documents requested and faxed on 18th November to standard bank insurance. followed up with daily telephone calls, no communication recieved since the 18th. after i was told tht the turn around time was 5 days max.i have been phoning for the last 2 weeks everyday and everytime its been said that ...
Good Morning I got your response and the reference is REQ:2998448. I feel that my rights as a customer were violated. According to the national credit regulator (NCR) it stipulates that you as the insurer have to make me aware of the policy and explain to me as the customer the terms and conditions ...
My father suffered damage to his building last week due to a storm. I am battling since then just to be able to speak to someone to report the incident. Nobody is answering their phones and I have gone through 2 call centre numbers already. Holding on for 30 minutes is a waste of my time. When I ...