I had storm damage to house on 28 Nov. Insurance sent contractor out on 2 Dec to assess damage.By 6 Dec I still have not received response. After calling many times & speaking to various people who were going to phone back, I was eventually able to speak to supervisor, Thabo, later on 6 Dec who ...
I sent an insurance claim to them last week Monday via E-mail. Did not get a response. Resent it on Wednesday, got a reference number. Tried phoning everyday since then just to get an update. Nothing, nada. No-one picks up. Yesterday I tried staying on for nearly 45min and ended up leaving a ...
Hail damage to the roof on 11 Nov and Standard bank insurance has done nothing yet to fix the problem and the roof is still leaking each time it rains. An assessor came out and that was the last I heard. This is absolutely shocking service and I do not know why I am paying for insurance when ...
I have reported my claim almost 2 weeks ago. I got a sms that stated they will come back to me in 48 hours on my claim. Still nothing. It is sad that they want to report you to credit borough - but when they need to do what is required in the clients time of crisis - you are just another claim ...
I summed i claim 2 to be sure the last 2 month till no no 1 have phone me to tell me what the stories is i will stop all bank orders today ...
I have bee trying to get feedback on my insurance claim. The phones just rings and rings or your call will be answered ETC.They are experiencing high call volumes. So in view of that isnt there a back up plan? I have a damaged carpet and ceiling, and expecting overseas visitor. I cannot use this ...