I am most disgusted that Vitality has made the Woolworths Healthy Food Option only available to their top (expensive) medical aid plans. I think this is so unfair, all Vitality members pay the same membership rates, so why are we being DISCRIMINATED against when it comes to Woolworths, it applies ...
I applied for a small loan this morning to sort out an emergency. I was told that within an hour, I will have the money in my account. I have been waiting and calling for more than 5 hours. From morning to afternoon - its only now that the staff refer me to HQ customer care who themselves do not ...
I have never seen such pathetic service as I have received from the Cell C customer care. I have logged a call to do a audit of my accounts a week ago and I didn't receive any feedback as yet, according to the verification mail I received, I will be contacted within 3 days, yeah right. I have ...
I bought a 2GB data bundle online via the FNB web for the overpriced price of R450! however, the bundle went thru as a sms bundle, now I sit with a 2000 sms bundle. They are unwilling to swap it for a data bundle. they got their money from me. In any shop in this country (except Vodacom) you can ...
We have been PESTERED with SMS's for the past 5 months. The account in question has been liquidated through a Trustee 7 years ago. These un educated "operators" to whom one speaks to when calling in to clear up the situtation, is a thick as bricks. They have no idea how to assist other ...
After all the difficulty and poor customer service at the Virgin Mobile call centre (including some line managers) I found Londiwe. She is the only individual that actually listened to the customer and went out of her way to resolve my situation. Best customer service i have experienced and i hope ...