I took out a loan with Capitec - with instruction (also in writing) that they can ONLY debit my account on the 23rd of every month which is my pay day and not any other day. They have since sometimes debited my account on the 22nd - NOT ACCEPTABLE and now on the 18th - MOST DEFINITELY NOT ...
My Sister-in-law purchased a chain from Net Jewel for me, it was supposed to be delivered on the 12th however it could not so it was then arranged to be delivered on the 17th i called in to make sure that delvierey will take place on the 17th, the agent assured me it will, she explained that no ...
Ichanged my debit order date from the 20th to the 7th of each and every month. they debited for the monthand they tried again on the same month and i called customer care tehy admitted to the mistake and advised they will fix it and even unsuspended my line that thay had suspended. I have not paid ...
Close to a month ago I apply for an iPhone 5S and told will have it within 5 to 7 working days. Today I might get the phone but that is only after numerous phone calls and many wasted hours of frustration with the company. Even when I give the correct delivery address, they still mess up and now I ...
I did a free itc check on myself only to find out that I have a default against my name from Woolworths. This is news to me considering i have not used my account in many years. I called Woolworths to clarify the situation, they could not give me details of the transactions making up the amount, ...
On the 3rd Dec, I receive a call from Justine that there is an outstanding bal on my account, which I have paid on the same day. Just to hear that an extra R50.00 was added to my account for late payment fee. What a disgrace as the agent who called me told me that this was the only amount I have to ...