I HAVE BEEN TRYING TO FIND OUT FOR THE LAST 2 DAYS WHY THE SMART DEVICE PROMOTION THAT YOU HAVE ON THE 55" SAMSUNG SMART TV BUNDLE FOR R865 ISNT ON THE PRE SELECTED LIST ONCE I LOGIN TO MY BANKING. ALL THE REQUIREMENTS ARE THE SAME AS THE OTHER DEVICES, SO WHY ISNT THIS AVAILABLE. I HAVE BEEN ...
Me and my husband have been customers of First for Women for a couple of years and it is absolutely shocking that our premiums can increase with more than 25% after not claiming in the past year. That is a total of R400 per month. The call centre said they can give me a discount, but it is still an ...
I upgraded in Dec 2013. My first payment is due Jan 2014 which was suppose to be collected through a debit order. Now nothing was debited from my account. This morning I did a eft and a few hours later receive a sms to tell me my account is in arrears and as a result your line will be suspended. ...
I logged a problem with the call centre on Saturday and I was promised a call back from a technician within 24 hours of the complaint being logged. I am now waiting for over 72 hours to get a response and the problem still exists. Is this how you treat customers who have 4 contracts with you? ...
I have problems claiming from my the medical aid. THis is a new problem, as my claims have previously been attended to diligently. The call centre and management seem intent on delaying tactics and coming up with new requirements. The latest rejection was based on incorrect information, when i ...
I applied for a Personal Loan with Capitec Bank on the 18th of December 2013, and the agreement between me and the consultant was that my first payment will be from the 28th of January 2014 and also the contract also states my payment date. This morning I received a call from another consultant ...