I received an e-mail of R500 referral that was to be paid to me, also requesting my tax details for IRP5 form. I was not sure of this so I called Dial Direct yesterday afternoon approximately at 2.45pm. I spoke to Aaron, he told me to ignore the mail. I asked him why would they send me mail of R500 ...
I phoned the "Query" number 086 012 3107 and got put on hold for 15 minutes. Response time should be immediate, offering hasty feedback and giving more chance to catch the person involved, surely? Gave the operator my account number and she did nothing - told me to phone the Forex ...
INSTEAD OF CALLING THE CLIENT THEY TYPE A WHOLE LIST OF QUESTIONS. THIS IS TOTALLY UNACCEPTABLE AS CELL C DOES NOT TAKE ANY INITIATIVE, URGENCY OR RESPONSIBILITY IN RESOLVING MEY ISSUE. THIS IS AN ILLUSTRATION OF SAVING COSTS TO SUIT THEIR OWN BUSINESS INTERESTS INSTEAD OF PUTTING MINE (THE ...
I am fedup with this issue because i have been on and off the phone with Telkom and Trudon but no one wants to assist me. Trudon is ripping off my mom and that has lead to Telkom suspending her telephone line. Why is Telkom dealing with amateurs like Trudon? They do not know what customer service ...
I have called the call centre 4 times and every time I tell them to please change the debit order date because we only get paid on the last day of the month, every time they tell me it is paid, in December i called because the debit order was taken of on the 15th I was told because people get paid ...
I called the Premier Suite requesting a tranaction to be reversed on my account. I incorrectly transferred funds into my bond account. I was asked to complete the necessary documents which I promplty did. I then received an e-mail acknowledging receipt. I was also told this would be done within 48 ...