My daughter is covered for her chronic condition and every 2nd month, I have to fight with Discovery about why her bills we not paid. They claim incorrect codes are submitted then they claim it's not covered. Its the SAME story every time! This morning I spent 30 minutes on he phone with them only ...
Firstly, I want to state that the service I have received from Resolution has been awesome to thus far. But now... I requested a change of banking details on my wife's medical aid on the 30th of July. I sent through the requested documents and statements. After about 5 emails, and multiple ...
My mother had a massive stroke in April and has been diagnosed with a terminal illness. I have sent 2 emails to [Email Removed] to this effect asking what procedures to put in place to get this debt sorted out as she has no form of income whatsoever and is relying on her children for her living ...
My card was cloned and someone spent R12500 on my account. I phone rcs on the 3 july and they told me that the investgation will take 21 working days. Now 23 days later no one worked on my account and they told me only when they work on my account it will take 21 days. That is totally unaccepted! I ...
I submitted a claim on the house insurance, a guy by the name of Zwelakhe had said he will get back to me with regards to the report that was submitted by the contracted constructor. It has been two weeks now since I called and still he hasnt bothered to contact me back. I'm not sure what am ...
A while ago i laid a complaint that outsurance could not find a cheaper payment for me for insurance and the ydid not pay me the R400 that they promise on all advertising ways they can. so the manager called me and said because my husband had a policy with them we could not get paid because of ...