I went to Absa Brooklyn in July and gave in my Fica documents when I changed my surname. Since then I have given my fica docs again. But Absa has put a FICA hold on my account 3 times without any notice or even informing me. I cannot pay at Rastaurants and cannot pay my petrol or draw money. I ...
Opened estate late accounts. FICA the accounts with opening. Three weeks later accounts are blocked without any notice to customer - reason accounts need to be re-fica. FICA the same account four times and still the same issue. UNACCEPTABLE. No one is prepared to take the blame and and they cannot ...
My account was FICA blocked less than 4 months after it was opened. I received no notification of any issues with my documentation submitted. Now, me trying to find out what happened no one has a clue. How does this happen with a banking institution, where they are meant to know each and every ...
Sometime Around March my Credit card Account was blocked and i called their call centre and was told that i need to submit Proof of residents, and i gladly did that a month later after trying to check the balance through their Cellphone banking facility, I got the "Account Closed" message ...
My card has been blocked. there was no warning that it would be blocked, i just got to the counter and it was blocked. Spent more than 30mins in the queue at customer services Northgate to have the cashier call the call centre. i was told its a FICA problem. She didnt take a ref or the consultant's ...
We have been trying to fica since dec. Logged a hellopeter complaint. Ref. 2802130046/60 was supplied by Edgars. We went to Edgars Avenues again yesterday to try fica. Was assisted by Claudia. This poor woman battled for an hour to try speak to the Fica dept. was cut off after holding 14 minutes. ...