I was one of the unfortunate customers to receive a email stating that MWeb will throttle me this month. The last week I have experienced what MWeb means by throttling to the full extent that I cannot even browse to their website and it takes 30min to open any website. Top 3% already left so the ...
My MTN 200 TopUp contract has come to an end, so I contacted MTN to find out about upgrading/changing to prepaid. I have over R1000 airtime available on the contract., however I was informed that I would lose ALL my airtime immediately, even if I upgrade to another TopUp contract. This is pathetic ...
Im a bit confused - i took out a loan with AB. The condition of the loan was that part would consolidate my FNB loan i agreed to these terms and went on my merrry way - my funds were paid and i assumed (silly me) that FNB had also been sorted but when i logged into my account this was not the case- ...
I would like to applaud Mc Donalds for their customer service received today, as far as Customer Service in South Africa goes, I am truly astounded. I lodged a complaint on Mc Donalds' Facebook page at 08:45 this morning.By this afternoon, I have received 3 Facebook Message replies, 1 email and 3 ...
INCOMPETENT SUPPORT re PROBLEM WITH MONTHLY PREPAID DATA BUNDLE PACKAGE In Feb our NGO purchased a data package of 12 months of 3GB a month for R1596. Since 2 Sept the monthly 3GB has failed to load. We reported it the same day and got a reference no. We kept following up for ten days between 2 ...
On numerous attempts to get vodacom to understand that i had received a faulty phone from their westgate branch. i am still being told to to pick up the repaired phone. the phone was faulty as when it was put on charge for the first time the area around the charger input blew and left debris all on ...