I have reported this matter. I received a message to call Barbara regarding complaint, called all of yesterday and left several messages for her to get back to me. Called the local branch and was told that they were told to tell the clients to just be patient and theres nothing they can do about ...
After I forgot to change my information I needed some information for Tax purposes. I thought it was going to be a real problem to get my information updated as I could not remember what was on their system. But after a mail or two and a short call they have updated all my info. I am really ...
I took my Blackberry in for repairs around 2 months ago and due to work and personal reasons, I requested a premature upgrade to a new phone, as I cannot be without a mobile. This has handled in a professional manner. 10 days after taking my phone in I called the repairs office in Cape Town who ...
Hi All I'd like to compliment Koleka for her simple and wonderful assistance. She took the time to assist me and remained friendly at all times. More edcon agents should be like her, I had a lovely customer experience. Date of call: 1/10/2013 Kind Regards ...
I opened up a account o few months ago and i have since freed the account and my balance was zero, however i am getting charged a fee of about R9.40 which i believe is for lost card protection. after opening the account a lady called me to offered that service to which i declined, but i am still ...
Phned Vodacom on the 18/09, sms were not being deducted from my bundle eventhough I had sent quite a few sms's, to find out that the sms I sent would not be deducted from my bundle. This is the first time i ever hear this and the consultant tells me that individuals I am entering the competition ...