Today I contacted MTN Customer Service Centre to load an additional data bundle onto my dongle. I was "assisted" by Donne. Donne to say the least is either in training and didn't advise me of this or is just clueless with regards to product knowledge. I was on the phone for nearly 21 ...
On the 5th August 2013 I put petrol in my car. The petrol station swiped my card twice as they advised the first time they swiped it didn't go through, but the bank notified me by sms that it had in fact gone through, making it a double payment. I called FNB advising them that I need the second ...
I called the Edcon Centre for assistance on tracking down a clothing item as I could not find the size I needed in the Cresta branch. The call centre agent that I dealt with, Thabang was excellent, however, she was not able to assist me as the clothing I wanted is only in stock at the Jet in ...
After was committed on my account in November 2012, I've been unable to get Edcon to correct my account to reflect only my transaction and related charges. Instead, the account continued to reflect the incorrect address, interest charges related to the purchases and product purchases such as ...
I am grateful for the helpful and quick follow-up I got after posting my complaint on Hello Peter. ...
I have decided after just over 6 years that I want to cancel my Blue bean card because of bad call centre services. My card was suspended because it was overdrawn by R600 rand. I phoned the first time to ask how it is possible to overdraw an overdraft. The reply was, not to inconvenience me. The ...