We have installed DSTV in two additional rooms at our Lodge in October 2013. Unfortunately Multi-Choice seems to be under the impression that we don't need the extra magazines for the upgraded rooms. I have been phoning the Customer Care number from October and every time Frans assures me that we ...
After a web site error caused the nullification of my booking on two previous occasions, it went through the third time. As it was going through I noticed that on this the 3rd attempt, I had made an error and booked the incorrect time. I phoned mango straight away but was referred to the customer ...
I have a contract with Cell C for so many years and just recently i have experienced the worst service ever, i changed banks to make it easier for payments that made it worst as my account is being debited on the wrong dates and with no notification the account gets suspended, i phoned and asked ...
I have just bought a DSTV and tried to call the call centre 011 2892267 on the 12th of December between 18:30 and 18:35 and spoke to a lady who identified herself as Muriel. I had to insist for her to give me her name and when I request for a surname she refused. I wanted to know how to go about ...
I just received a call from one of Discovery Health's service consultants who called me before her shift began to give me feedback on an inquiry I had concerning a refund. I never thought I would see the day where someone is so committed in a call centre environment where nowadays people think they ...
FOR THE LAST 7 MONTHS I HAVE BEEN COMPLAINING AND COMPLAINING AND YOU HAVE ASSURED ME THAT MY PROBLEM WOULD BE GIVEN ATTENTION. ON SEVERAL OCCASIONS I'VE GIVEN YOU ALTERNATIVE NUMBER WHERE I AM REACHABLE BUT YOU HAVE FAILED TO DO SO. I WAS ASSURED THAT I WILL BE REFUNDED FOR SOMETHING THAT IM NOT ...