Service from Vodacom is yet again found completely lacking. I called about not receiving additional data (500mb a month for 24 months on the iPhone 5s) that I should have been getting on my contract, as is clearly stated on the website. I contacted the call centre on 20 December 2013, after which I ...
Phoned Vodacom Customer Service in an attempt to pay an account. Had a hard time getting them listed as a beneficiary and when contacting the service centre in an attempt to resolve this, the agent was very rude, disrespectful and adamant that it was not "their problem" I then requested ...
I have actually had it with Fedhealth and their lack of communication with their customers! you guys have completely taken the food out of my mouth this month because of your stuff up and my banking details and now i have a R90 bouncing fee because the acc details were wrong. Then to be told on the ...
I applied for an account on 17 Dec 2013. I wanted the Galaxy Note III and I asked that my number is ported from the existing provider to Cell C during this process. I used to phone daily (084145) to find out where my request was in the process, and was told one day that I would need to port my ...
I called the customer service department to ask about my mothers policy and Elvis said he will get back to me in 5 mins and as till this stage he hasnt called back in. ...
I phoned Cell C on the 2nd of August 2013 and asked to settle my account with them and that i will also not be renewing my contract. The lady gave me a settlement amount of R379.73, which i paid that same day. Then i received a new statement on the 28th of September, stating that i still owed ...