I have a loan with Capitec and I bank with FNB. My pay and debit order date is the 25th of each month. Two months in a row Capitec debited the 22nd, ofcourse the debit order did not go through. Thereafter I was bombarded with phone calls saying I'm in arrears asking me when I will make payment. ...
On 01.10.2013 I received some feedback, but it was not sufficient. Due to the fact that Edgars takes so long to respond (first time enquiry) and now again, it is more and more difficult to trace the information that is required. I responded to "Nomzekelo" requesting more information. ...
My Vodacom account was suspended. Reason being that there was insufficient funds when the amount was deducted. On the 20th of September i contacted Vodacom's customer care explaining the situation. I then arranged for my debit order to go off on the 25th but the operator told me that it would only ...
I have been trying to pay my aunts account who has immigrated to the uk. it has taken 7 months to get assistance and when I called to confirm they received payment and the account is closed, I dealt with an attitude person named Nomvelio who was of no help and assistance at all and spoke to me ...
What an Absolute waste of time!!! Attempting to call customer service to see what the was done with my airtime, only for the consultant who could be of NO HELP. I was supposed to be on per second billing, surprise surprise I AM NOT. No communication of any change of any sort. The consultant had the ...
I called the customer care -3Sep13 (ref 85113628A) to transfer my line since I was moving. I asked to discontuniue my current line on 3Oct'13. 9Sep'13 I received a SMS (ref 461563/35) which read "... since there is insuffucient infrastructure in your area to provide broadband service..." ...