I am very disappointed. I have been a loyal customer to Vodacom for a long time, and the way the call centre have been treated me the last couple of weeks, really blows a bad name onto Vodacom. I took out a contract, and stupid of me, didnt pay attention to the amount I was signing up for. But I ...
About a week ago I contacted Miway to get a quote on the premiums. A consultant phoned me and was very helpful by offering me a premium of about R450. 00. This was cheaper then the other insurance quotes so I decided to accept the contract telephonically. A day or 2 later I received the policy ...
Our DSTV has been off since yesterday morning, showing a blue screen and "DSTV Loading" as a message. We started phoning the call centre from 5 last night until 8. Everytime we phoned we got a "the subscriber you called is not available" message. After a couple of tries we got ...
On the 14 September 2013 I went to make a deposit at the germiston branch and was told there is a system error and that I can't make the deposit, on the 17 I went to Kempton park branch and was told the same thing, I have been to the branch over four times and am not receiving any assistance I ...
Hi There I would like to report that African Bank consultant are unable to receive and copmrehend information given to them. I had a converstation with one of the consultant requesting them to debit me on the 27th of every month. this is not what happened they continue to debit me on the 25th of ...
Its been over a week now since I logged my problem to Vodacom, and every time I just get a message your problem has been escalated. They then say they will phone me and they will phone once a day, if I miss the phone call they will only phone again the following day. I get messages what to do and ...