Hi Lesley, thanks for your exceptional bad service, its been 3 weeks now and haven't received my feedback as requested over the phone AGAIN. Its people like you that drags Vodacom's name through. My normal monthly payment to vodacom was R993.00 until July were both of the following months was near ...
Today 13 October 2013 at around 16:00 my phone notified me that my sim card is not provisioned. I had to purchase airtime to use another phone to call 8ta customer care. The consultant notified me that my line has been cancelled. I did not cancel my line nor was I notified of any cancellations. So ...
Last night at about 6pm I purchased 100meg data for a friend of mine, received the following sms: Dear customer, you have just sent xxx a Gift MYMEG 100 Bundle. The cost of this bundle (R49) will be deducted from your account. My friend never received the data! Upon calling I got hold of Nomsa who ...
Struggling to get response from Vodacom! there is an error on the website on my account! ONE BIG ERROR! as someone was "suppose" to contact me which they never did! i cant even view my account! my account was in error and when i phoned to make payment amount was given as R500 and ...
I booked airline tickets on the internet for SAA flights from JHB to CT. They were code share flights, which I was not aware of. I telephoned 3 days before the flight to request wheelchair assistance for the 2 passengers. After ENDLESS telephoning around (this took 2 days) they then told me my ...
Unable to access and check remaining data by login on my Vodacom account. On signing in where I had to update my details to have much better service etc, bla, bla, bla. What utter! Completing the security question and answer it switches over to the next field. Now the problem starts My Id is in red ...