I cancelled a bus ticket from Parys to Bloemfontein with Translux, and send all the documentation to Prudence on 086 6263143 on the 13th of November 2013 @12:09. The client service telephone number 011 774 8326 / 7 is only ringing and had no feedback from Translux whatsoever when they will refund ...
Cindy from Kalahari recently called me concerning some confusion on my order (concerning delivery details). Although the system did not allow me to change my delivery address, Cindy moved heaven and earth to ensure that I receive my parcel. I wanted to express my thanks to her. She had a great ...
Previously requested a block to be put onto data bundle for my Ipad contract for R50 Received mail on 26/11/2013 to inform me that I am still within limits and not exceeding the R50 limit 24 hours later on 27/11/2013 receive an e-mail to inform me that I suddenly exceededthe limit and now owe ...
On Sunday 24/11/2013 I phones Vodacom to activate myAirtime tranfer. Great I received a sms that it was done. An HOur later I received a sms stating that it was deactivated as I requested (HUH???) After another phonecall ..the response was that it was a fault and that they will reactivate it ...
Changed the insurance on my new vehicle. It was done quickly and efficiently and with care. I was offered cost saving options and the service was great Thank you Mariette ...
I downloaded an app which loaded about 2 GB of out of bundle photos onto the internet. Vodacom changed the out of bundle data to in bundle data and gave me a credit note of about R1300. I've been a customer for many years and after this goodwill gesture I will be staying with Vodacom as they value ...