My upgrade to the iPhone 5 dropped connection within the first 7 days of receiving the phone. After many calls, being shifted around the company and visiting the customer care I was finally told I would receive a new phone. I received my order number the following week on the 20th march. On the ...
I made an error and paid Multichoice twice and then requested a refund on 28 March 2013!! I was first told it would take 48 hours, then it went to between 7 and 10 days and this was in between being told in all this time each time I phoned that my refund request was pending (earning interest in ...
My existing voice mail don't work any more. I have phoned the customer care on 9 April 2013 @ 17.35. to log a call. The person said to me he need to log a call with IT the problem will be sorted out between 2 and 22 hrs. on 10 April 2013 i phoned again. The person who answered the call said i must ...
I did an on-line application to Sheet Street on the 01 April 2013 and processed on the 02 April 2013, since then it has been a nightmare to get them to approve it. The application was pended subject to verification of employment. I've been phoning everyday to follow up on it and it seems like they ...
I called to cancel my DSTV mid March due to financial constraints. My DSTV was then disconnected on the 26th of March - which on its own is cheeky as I paid for the whole month and was robbed of 6 days of viewing. Anyway, my debit order still goes off on 2 April and its R20 more! I called yesterday ...
Three weeks ago, on 20th March, I complained to Nandos Customer Care that a bottle of Nandos sauce I had purchased, was not closing (the lid merely went round and round when attempting to close it). A lady from Nandos Customer Care called for the batch code, which was given to her. On 25 March ...