On the 26th of March 2013 i cancelled my contract with Vodacom and asked the to convert the cell no back to prepaid. I paid this account in advance in case of a bad month. I send them faxes, spoke to customer care, No help at all. I asked them when is my credit being paid to me. I was told it is ...
I called the Customer Service Call Centre on 2013/03/25 as I did not receive a statement. I was informed that there was a delay as the Post Office workers were on strike. I requested that a statement be e-mailed to me. I was told that I would received the e-mail within 2 working days. On 2013/04/06 ...
My last claim was in 2009, on the 22/02/2012 I received a notification stating my "OutBonus" was to be paid on the 4/3/2013 to the value of -R4000, ( My "OutBonus" equates to only R1800.00 for the 3 years), I then received on the 26/02/2013 the SAME notice stating that the ...
On the 6th April I renewed my mobile contract with Nashua Mobile at the Centurion Mall branch (Mathew), they informed me that the mobile will be delivered to me within 5 to 7 days. When I phoned today (10 days later) to get an update of my delivery, I was informed that Maureen Ramakono from head ...
My phone was handed in for repair at the Picbel branch on 12/03/2013. The Picbel branch has on the interim closed down. I called the customer service on the 09/08/2013 and spoke to Chanelle who confirmed the phone was sent to the Picbel branch. 35 days later and i still have not received my phone. ...
I changed my banking details with 8ta, but they simply did not use my new banking details to implement a new debit order and disconnected my phone. Upon enquiring, I was told that I was suppose to call in and make arrangements to pay manually! Stay away from 8ta! Problems, problems and more ...