I would like to know if I will get a response from Vodacom or are they going to keep ignoring me like they have been for the past month??? I sent in a complaint on the 12th of March - I got one email from Candice asking for the phones serial numbers etc. I replied and heard NOTHING from vodacom ...
I have sent a complaint via Hello Peter to @Home. Response received they will investigate, 2weeks later still no response. I sent another complaint, response they will give the details to the correct department and that they will contact me directly. This was on 25 March 2013 till date no feedback. ...
I opened a contract with Cell C 3 weeks ago, 2 weeks ago I received my new phone. From the start it appeared as though there was something wrong with the speakers, they would stop functioning. I did a bit of research and this is a known defect in the phone, I have been trying to get through to ...
I contacted Dial Direct to discuss the automated increase in my insurance premium. Ashley explained the situation and was able to decrease the increase from 19% to 8% with no change to my benefits. He was very helpful and knowledgeable. ...
I got my new iPhone 5 round about 10 February 2013. From the beginning I can't send sms or use my data properly, I have made a couple of visits to Telkom direct and they keep on informing me to restart my phone. I can't see the point to use a 10000 Rand phone and must keep on restarting the phone ...
I have been attempting to change my bank account details so that my debit orders are timeously made both through the Brooklyn branch as well as though the call centre. Upon my visit to the branch, I was informed that since they don't have the necessary forms, it is my duty to go from one branch to ...