Getting billed for dont know what and when I asked them for what they expect payment to get that Why do I have to pay so that I can know for what they billed.!!! ...
Worst service ever!! I call in to inform them that my Boyfriend who has a contract with them has a problem with his contract phone. He cant receive calls nor make any calls. the phones says his not registered on the Vodacom network and can not even call the Vodacom customer care. I call the 111 ...
You are so quick to take customers payments, and to take back a car when clients dont pay, but when a client needs your help, you are too pathetic to help!!! yesterday you were going to send a form, then it was said 24 hours, now 48 hours, make up your mind man!!! how long does it take you ...
My contract has expired last month and i went in to the Canal Walk shop to personally cancel my contract. It has been a month later and my case has still not been attended to, i have just phoned the customer care line and they told me that they have not dealt with my case yet. I asked the lady ...
On the 3rd February 2013 I cancelled my contract on the above number at the Phoenix Plaza branch and signed a new contract. I was promised a prorata refund for the amount that I had already paid for the month of February 2013. This did not transpire. I was billed in March for the full amount and ...
I had a problem with my online banking access information. I was not aware my profile was non existing. Siphesihle helped me go through the settings one by one and I am so greatful for her help. That was such a great service I received. ...