Having switched over to Cell C, the network constantly drops calls or there is no coverage available. As I travel in an around Jhb on a daily basis it seems to be an ever increasing problem with many people. I called Customer Care to query if there is a problem, and was told " There is a ...
My bag was out my car on the 28th may. Not realising that my data sim was in there. I received a R4600-00 bill from Vodacom. When quering the account I then realised that the had used it and because I never reported it no one is willing to help. How many Woman actually remember EVERYTHING that's in ...
Finally got tired of putting up with poor data transfer and dropped calls with Vodacom. Sent an e-mail to customer care to cancel my contract and for details on how to migrate to CellC. Immediately got reply requesting some information to "verify" the e-mail. Fair enough. Sent ...
After complaining about PnP selling white rice as brown rice, I got the following response on 5 June 2013: "Your comments have been brought to the attention of senior management responsible to assist, who will make contact with you as soon as possible to assist with resolving your query. ...
Twice in the last two weeks we have had our cables, with power down from the middle of the night. Both times, the Customer Care Centre agents were efficient and extremely helpful, keeping me updated on a regular basis and when they promised that the power would be back by 8, it actually was!! I ...
My son had his cell phones and after a few attempts to have the phones blacklisted, I was ready to give up with Vodacom. I was put through to the supervisor (Lesego Keikabile) who was patient and took time to assist me with my problem. it was refreshing to know that there are people at Vodacom who ...