I have had it now with Discovery as this is the 4th time that I am phoning for one thing, not to mention sending an email and the hospital phoning themselves. I have been seeing a specialist Dr Swart who referred me on Monday to have an ultrasound of the abdomen done tomorrow which is Friday. I ...
I booked a ticket for my mother in law from Pinetown to Midrand. The bus left her behind and I called the call center to see what else could be done. I spoke to two different ladies and they told me that since I have the original ticket in my possession (Johannesburg) it is not possible to amend ...
I reported a lost mastercard on the 13/07 to the customer care consultant. I went through the whole process and was advised I will be charged and that it with take 5-7 wroking days, which I think is ridiculous in the first place, but agreed, as I required it urgently. I did a follow up call today ...
I have contacted Vodacom customer care a few times now and to date I have only had bad experience. Today I was sitting with a client of mines' laptop and needed to find out about modem support on Windows 8, I sent a mail to their customer care and probably won't hear from them like in the past. ...
It has been 9 days and my roaming data services are still not working??!! Every time I call vodacom customer care they say they will get back to me within 24-48 hours, and when this times goes by I must phone them again to ask whats going on. Then I will receive an sms saying it was fixed but it ...
Good Afternoon, I received a call today to confirm my new credit limit at Edcon. I however do not have an account at Edcon. They had my correct name and cellular number. They gave me an account number as reference which is :7000100100181024522 I have called their customer care as well as the ...