I noticed the following charge on my credit card account... TOP UP DEBT PROTECT for R56.83 I did not give consent for any plan to be debited of my card. I phoned the call center to ask to reverse the charge and cancel the plan. I was instructed to send a mail to [Email Removed] I got a automatic ...
So I've paid off my credit card (straight and budget). I call them to apply the payment against the budget amount. Oh but they changed their verification process - now if I can't tell them when last I used my card they can't/won't assist... and all the managers are CONVENIENTLY not available to ...
Hi, I logged a call before I left the country to state that I will be travelling so that my card would NOT be blocked if they see any irregular activity. I am now on vacation, in another country and my card has been rejected by 3 places, so now I am worried. Has it been blocked??? If it has been ...
Same issue I had with them 2 years ago when I wanted to renew my CC. They want me to sign a form that tells me I'm not allowed to spend MY money on the CC abroad. They keep telling me it's the bank's policy and I have to sign it because I (temporarily) live abroad. I didn't sign it last time and ...
Because I fly quite often on Kulula, I decided to take advantage of their Kulula Moolah credit card. Went onto their website to apply and was offered a credit limit of R51 600 (far more than I want or need!). But when I clicked to continue, I got a message to say that my application has been ...
Hi, I applied for a limit increase for my credit card almost 3 weeks ago. I have supplied all documentation that they have requested from me since the application but they still request documents that I have already sent to them. I constantly have to call them to find out on the status of my ...