I applied for credit card. I was called and application approved. I was told to send documents. I sent all docs the next day. After no response for 3days I emailed sales agent, who was kind enough to inform me that I still needed 3 months bank statement which I sent immediately! I have even emailed ...
So..I bought an item and then asked them to put it on budget over a period of time. called the call centre and they created a budget for me but left the main amount (the reason for the request) as due. So now, I must pay the budget amount and the initial amount... result, I go overdrawn. Go to Absa ...
Every month i pay my credit cards on time and this month was no different. I travelled over the weekend and used my petrol card for the toll fees on Friday the 4th July. The transactions did not go off the card until this morning the 10th July. i then receive an sms and email this morning advising ...
I did a credit card payment as was agreed upon but still get a call centre monkey phoning me and giving me the story of not having paid the account. What must a person do to ensure that these standard bank monkeys can wake up, smell the coffee and get their facts straight before they start accusing ...
I thought my nightmare with FNB was over when i called their card collections department to make them a settlement offer on their credit card. not only did it literally take me a full week to get through (as no one answers their phones on 011 352-5369 option 3) i eventualy got someone to pick up ...
Each month FNB calculates the wrong min payments on my CC, which results in my account going in arrears. When the min payments are calculated, shouldn't the min payment calculation be done to prevent the straight facility going in arrears?!? The call centre agent did not get this, she kept on ...