I tried to use my credit card on 2 July to pay for bus tickets and the validation did not work. I phoned customer service and after about an hour of being passed to FNB financial services (who administer the card) and back again, and changing my password several times, I tried paying again with no ...
I have lease cars from Webank for 13 odd years In July a debit was rejected due to insufficient funds I was unaware of this and a few days later I was phoned to tell me this fact I was told that the debit would be put through in 2 days but I would not be charges extra because it was the 1st time it ...
Applied for an ABSA gold credit card. All went well up to the stage of collection from the branch which was yesterday morning. I arrived at the Glen Marais branch just after 09:00 and ended up waiting in a queue for "client services" for more than half an hour. The 3 ladies working the ...
This is the second time this has happened in under a year; I paid for a trip over the border with my credit card, received a phone call asking if I required insurance, to which I replied no thank you, but Nedbank went ahead and charged me R490 for it anyway; last year, I didn't even get a phone ...
I am rather disappointed that Mercantile bank 1 week after issuing me with a new Credit card distances itself in all respects of EASYPAY activity with a lot of IT and card-not-present jargon to confuse the man in the street and to rather put the blame on the client. Mr MERCANTILE are you here to ...
Be warned: FNB's only asset is a one-time great advertising campaign. Following my disastrous attempt to become their customer at the start of 2013, I've just discovered (during a routine credit health check) that the FNB credit card I cancelled is still showing up on my ITC record as an active and ...