I took a contract with MTN Corporate at the end of Nov 2012, mainly due to the 23% discount they offer to corporate clients. I received my first statement and invoice from MTN in mid-Dec 2012 and to my surprise I received no discount on my pro-rata subscription for Nov, and no discount for my Dec ...
I migrated from a Blackberry corporate contract to using a Samsung S3 in Nov 2013. Knowing that i would be paying for data I requested a MyMeg500 data bundle to be added to my contract. In Dec 2013 I found that the Mymeg500 bundle was never associated with my contract and I was liable for quite a ...
I have been trying apply for the Vodacom deals via the Standard Bank website using my passport number and I get an invalid I.D error. I called the contact centre and I was advised to make the application at branch level. I then went to Randburg barnch and I was advised that it's not possible to to ...
I have 3 business contracts with MTN, my monthly bill has always been R2003.99 since 2011, in December 2012, My account was debited for R10857.60 and I did not receive a bill for that month, when i queried it, I was told that its for data charges on one of the blackberry contracts! I called the ...
In December 2012 I've noticed that my airtime credit has been used for normal data charges instead of the Blackberry Internet Service that I'm subscribed for. I've logged several calls but to date nothing has been sorted out. I'm expecting MTN to credit my airtime with the unlawful data charges and ...
I have had a deal with Wesbank since the 17th Jan waiting to be paid. There has been several times that i have called with a voice mail. We have natis dispensation which apparently means nothing. In yesterdays email she said she was waiting for the originals and then she would pay, in todays email ...