Dear MTN, once again I have te report to this forum to get someone to contact me. Clearly you pay people Millions to NOT do their job, execs roll in the money while you rip your customers off!! Please refer to my previous query and GIVE ME A CALL back as you never bothered to resolve my issue!! How ...
Once again I have been subdued to bad customer services from mtn. I have been billed incorrectly in the past. Now I have completed an upgrade based on the corporayte discounts applicable. In my first months billing i am being incorrctly billed. I am being pushed back and forth with reference ...
I went into an MTN branch as my cellphone battery losing complete power at least 3 times a day. I was initially referred to the blackberry consultant instore, who assessed my cellphone and confirmed that there was no programmes running in the background. I then spoke to a consultant who told me ...
Bought a brand new Dell XPS 15 3 weeks ago. Then one morning it just would not switch on. I called the Dell Corp, seeing that I have a next day onsite included... Yeah right! They promised me, after about a total of 4 hours on the phone, that the motherboard would be replaced. They said that a ...
I have queried this for almost a month now via your call centre 808, website, email and twitter and still have not had a resolution. I am supposed to get a 24% discount on my bill and this has not been done for a few months. When will this be back dated and credited to my account? ...
I find it sad that I have te resort to this forum to get a simple answer from MTN. I recently ported to MTN due to coverage problems at my premises. I opted for the iPhone 5 which took a week to get approved??? Upon receipt I asked whether the phone and sim is provisioned for LTE the response I got ...