AS A HOUSEHOLD OF 2 ADULTS WE HOLD 5 CONTRACTS WITH MTN SP. IN MARCH WE WENT THROUGH THE SAME ISSUE OF MTN REFUSING TO PROCESS AN UPGRADE FROM VOICE TO DATA WHEREBY UPON MANY ARGUMENTS IT WAS PROCESSED AND DONE. NOW AGAIN 5 MONTHS LATER WE HAVE THE SAME ISSUE OF NOT PROCESSING A DATA TO VOICE ...
It's far too long a saga to relate all of it. In summary: I closed an account over a year ago (I have all the correspondence) and requested a final balance in order to clear down the account completely. It seems the person responsible, DIDN'T close the account and now I am being pursued by call ...
We are a pty ltd, and have at lease 10 differnt contracts with MTN! I process the doucments for payment in durban - i process for JHB and Durbnan - so u can imagine that it can be time consuming hanging on the line or waiting for emails to be returned. A credit has been passed on the statement but ...
Our company has 5 units installed in our trucks. 1 unit was replaced due to being faulty on 24/06/2013 but still does not report on its whereabouts since 20/05/2013 and we are still being charged with no refund or anyone sorting it out. We have been reporting faults since early July on our other 4 ...
I have lodged a request for someone in your sales team to call me regarding obtaining an additional contract through my current number. I am with Corporate and have spoken to so many individuals I forget all their names, the most recent being Mpho, 30 July 11h47. Prior to getting to Mpho, I left ...
We trying to convert a Cell phone contract - 4 months after final contract period, to prepaid. NO BODY seams to GIVE a. No reply, no feedback NOTHING - just the monthly BILL. ...