I got an itemised billing at the end of Jan with premium rated sms's that cost R17.54 per sms, these sms's were sent within a period of 4 days and the total cost is R736.68. I have never sent a single sms to this number. In one day on the 28/01/2013 23 sms's were sent from 16h21 to21h32. Even if I ...
My client keeps receiving e-mails/SMS messages from MBDLC ((11) 560 4532) who are the collection agents for Mr Price. They keep telling my client that he owes Mr Price money on an outstanding account and that if he doesn't pay by a certain date he will be black listed. My client does not to his ...
MTN has taken the 9810s blackberry 5 times for repairs and keeps swopping the fone for the same fone despite knowing that it is problematic. why cant they just swop it for another fone? is this not customer service instead they want to keep the fone for most of the time of the duration of the ...
A week and a half ago I was told by a consultant on corporate division call centre number (0821940) that a account manager would be appointed to our corporate account. I am still waiting to hear who that person is... When I called 0821940 again today to find out what is happening with our Vodacom ...
I have a data modem and contract used infrequently. For months the total charge was the basic monthly charge. In January I received an account for much more, including content charges. I have tried on many times to have this charge reversed and removed. The people at 808 were superficially helpful, ...
I applied online for the Vodacom cellphone deal as I am a standard bank customer. I called to enquire regarding the application and I was advised that it would take up to 72 hours. 72 hours later, I still have no feedback. General Banking advised that they do not deal with the mobile deals but gave ...