My phone was accidentally dropped and the screen smashed. I am insured through MTN direct. Despite paying for almost 2 years MTN are making is unbelievably difficult to make a claim - one might be led to thinking its a ploy to avoid paying out to customers?? It took 2 weeks of being passed around ...
I am a client of Santam for several years WITH a no claim history. Somebody bumped into me in a PnP store and my key fell into pieces. Luckily I could drive home with my spare key which I always have with me as well. The next morning we realized that the motherboard of the key is not with the ...
My mother Jeanne Nelson is a Budget insurance member. On the afternoon of 2 May my mother had a burst pipe at her home. She contacted Faye of Budget, who received the plumber's quote for repairs, and quickly authorised him to go ahead. Within just over 24 hours the payment for the repairs had been ...
I phoned the call centre to find out the settlement figure for my insurance cliam and they gave me a number that has been engaged all day. i requested for an email address so i can request for the same via e-mail and they advised me that they where not able to give me an email adress and that ...
Submitted a claim in Jan 2013, by email and by fax. Has taken the claims dept 3 moths to contact me and still have not had a refund. This after emailing the account to them at least 3 more times. Spoke to supervisor who promised to email me what the problem was with my claim but after 3 weeks ...
Send a claim through with specific instruction to deduct from self payment gap - I DO NOT WANT THE MONEY FROM THE MSA. Hannes responded that it will be done. Low and behold, the moeny was paid to me, the SPG was not touched. Selroy at the Callcentre had a totally different explanation, but said ...