Discovery referred me to ITC BA because ITC BA did not load the payment arrangement on some system or another for Discovery to see. Nashieda raised her voice from the beginning of the call and did not remain calm even after I asked her on numerous occasions to not raise her voice. I am a client and ...
I am being billed for services I have not requested, I have cancelled these but keep getting billed on my MTN contract, I expect this to be reimbursed and any services to be cancelled ASAP, this is CRAZY! I do not acquire any monthly services and this must be stopped before the matter gets taken ...
I had a claim for vehicle damage on 29 December 2013. I called the claims department of Santam and they sent me to a Santam assessor in Tygervalley to have my car checked before they could have it repaired. I went the very next to the assessor who firstly gave me the wrong amount for my excess ...
I purchase Maynard's on a monthly basis at least 5 pks then in November 2013 a competition is advertised on the pack where they have 150 000 guaranteed prizes to be won!!! i went and purchased 10 that month..sms the code through and was contacted Weeks later after i was told within 5 working ...
I have been a loyal MTN customer for the past few years now. I have two contracts to the value of more than R1000 a month. One of my contracts is in the 20th month and I enquired about my upgrade options. I went to my local MTN store and they indicated that I can only upgrade if I stay on the same ...
I placed an order on the 04th of December and i kept on calling them asking about it even today I didn't receive it, I called their customer care now and speak to Lenette, she's very rude to me when I ask how is it reflecting on my account when I didn't receive it, she said to me that she doesn't ...