All I did was to change my banking details and then I was debited twice, and two different amounts. When I call the call centre- nobody wants to take responsibility. Now other debit orders were returned and I have to pay bank charges and interest for something I did not do. The accounts department ...
Today was the worse customer service experience from ABSA. im not sure why they have callcentre staff if they can't speak properly online. All i wanted to know is if this agent would be able to tell me what my abalances are as they are not corresponding with the texts I have been send showing what ...
Paid my dstv account on 30/12/13 same way as done previous - 3 years. Services suspended. Took 20min to speak to someone in call centre. Took another 20min to reactivate service. Lost recordings and catchup is not going to work for another 48hrs. Pay for premium service in full but can not use all ...
I had to change the banking details on my policy and can compliment Sfiso Nsibande on his EXCELLENT service. Unlike some other callcentre's he could assist me with fast and friendly service AND had the right details available. Wish other call centres were so efficient. Thanks Sfiso. ...
I have a Giga 20 contract at R189 a month. According to the terms of the terms and conditions on Cell C's own website the out of bundle rates for both peak and off-peak periods is R0.15 (15 cents). I exceeded my bundle by 2710mb. At 15c/mb that is R406.50, my invoice indicates R907 which equates to ...
He gave me such an attitude on the 24-01-2014 earlry in the morning when I called in to ask for my personal loan settlement account, I knew he could hear me and after taking all my info placed me on hold for sure he was hoping I would and he came back saying systems wre off line, and he said the ...