MTN HAS BEEN DEIBITING ME FOR BIS SINCE MAY I HAVE BEEN PATIENT UP TO NOW ALL I WANT IS A REFUND AND MTN CANNOT SUPPLY ME WITH IT NOW THEY HAVE PROMISED TO PHONE ME BACK AS ALL THE SUPERVISORS WERE SUDDENLY IN A VERY IMPORTANT MEETING THE MOMENT I ASKED TO SPEAK TO ONE, I WAS PROMISED A CALL AN ...
I am experiencing a data related network coverage problem. I spent an hour and a half on the phone to vodacom trying follow-up on a call I logged. I received conflicting information about the call. Staff were not able to look up the reference number which I had received. EC-ZHAM-218VCO. At one ...
Yesterday, 20/11/2013 I tried cancelling the contract via the website and was told that an agent will get back to me to confirm. This morning, 21/11/13 I called the callcentre and spoke to Thembi Kodisang who said she was not aware that I had cancelled the contract, I then told her the reason for ...
Wake Up FNB you are turning into the new home affairs, I called yesterday to report an incident where I received an email stating that I had logged onto internet banking, when I had not. I was transferred three times, which each department telling me, it was not their area of expertise. SO.. Pray ...
I received an e-mail stating that I owe MTN a R348.I migrated 2 cellphones on the same request to the pay as you go option. The first 1 was done correctly. I had to follow-up with the second phone. I phoned them today to sort this out. The first consultant said that I would get a callback from the ...
I had a problem with my data usage, and I called the Vodacom call centre and was told someone would contact me with 24 hours. Craig Julius called me today, explained what the issue was, and went the extra mile, and even took the time to explain a few technical issues to me, and advised me on data ...