I am happy with the response I got from mtn about my billing complain i had. I never had joy from their customer care service but got a good response from the complain i had on hello peter. Samayya promised that I will get my refund from smsnet on the 18th of may but until now no word. I quoted the ...
I logged a data request on 3 May 2013 because I updgraded to an iPhone and had issues with being transferred over to the new package. But the big issue came when the phone started working. It just lost the network and I had to restart it, once it was restarted I immediately got an SMS saying that ...
After 1 week of battling with my Neotel modem and 1 week of calling technicians who were not able to assist me, I was ready to visit the Neotel centre to hand my modem back to Neotel because I was fed up. I thought I'd give Neotel one last try. I phoned the call centre this morning and I was ...
Lost my sim card. Contacted Cell C and advised to purchase a new sim card and phone through the serial number which was done. Informed of sim swop to be done 24-48rs time. This was done on Tuesday 21 May. It is now Sunday and sim swop was not done. Sms received with ref no 3052104726. Phoned in ...
Granted my account was not paid on time. Granted I paid the account. I contacted your call center today and they reactivated my account HOWEVER they failed to activate my daughters cell phone account which is on the same contract. Tonight I phoned your call center and spoke to a guy by the name of ...
On the 23 th of last month my data bundle on my contract ran out, I contacted autopage in this regard to load a once off 100mb data. I was promised that it would be loaded within 2 to 24 hours, it never happened. I was charged per mb data after I requested data to be loaded. 23 rd of this month the ...