My boyfriend lost his phone and after a few calls to the call center (as i didnt have the IMEI and cell number etc) i eventually got the incident report i had to fill in with proper instructions and help from the 3 different people that helped me. very good start to a situation, so i thank you for ...
To take the money for the warranty is very quick. But to pay OUT for the claim is a problem. To everyone buying warranty on cars NEVER take SA WARRANTY. It's a load of nonsense. ...
Trying to do a recall, been through all correct steps and still getting no where, one department says one thing and then you call and they say something totally different, been on the phone to Standard Bank for over 2 hours and still not getting anywhere. I have just been transferred to the ...
Just called the 10217 call centre to log a faulty Adsl line for our Kimberley branch I'm situated in CT. I log all calls for all our offices nationally so this was not the first time I did this. I spoke to Jan Vermeulen who refused to log the call as I was not based in Kimberley * I had done all ...
I was upgraded to a higher billing contract, without my knowledge. I called cell c several time to have it downgraded. I was told it will take 3 months to reverse. It been 3 month, and it still reflect that I will be paying the higher amount, bad, bad ...