I have had a contract with cell c and has never had a problem, about 5 days ago i received my upgrade and i called in to activate the cell fone and to do a sim swop upuntil today nothing, no responce. i was told all this takes up to 24hours its been 7 days now. ...
Logged my first complaint in April - my wife's DQ point was not reflecting correctly. Was told (the call centre agent actually promised) it would be sorted out end of April. To no surprise it was not. I tried their email channel - and received a notification that my issue was logged. After a week ...
I am very upset with African Bank. After a long phone call to the call centre to have my debit order date changed to the 1st of each month after starting a new job with a different payment date. I was instructed to send an email with new employment contract, ID and a letter explaining my situation ...
I am trying to cancel two "Fun in the sun: Combo ticket access to Wet 'n Wild and uShaka Marine World (R99)" which I am unable to use. I would be happy to accept Groupon credits. However, Groupon keeps blocking any communication by referring to their "terms and conditions". The ...
What is the point of the responses from 8ta on Hello Peter. I have now put forward three complaints of exactly the same problem. I have been phoning the call centre as well. The person who answers the complaints keeps saying they will attend to the problem - NOTHING TO DATE HAS BEEN DONE. I have ...
I have a loan with direct axis and have never defaulted on it, last month I noticed on my Internet banking that my monthly instalment for my loan was sitting at a minus and the called direct axis and asked then if they had received my payment and the lady i spoke to confirmed that i have nothing to ...