I called in to upgrade on line I was told I have to pay R150 I was told it's the admin fee and it's on the t&c I then asked the guy on which clause I told him I will read through the t&c and come back to him. To my surprise few minutes after I get an email confirming that my upgrade has ...
E-mail correspondence between me (client and owner of an establishment) and [URL Removed] suddenly stopped working and it was urgent to get this fixed in order not to loose out on possible bookings. I phoned Safari and spoke to Bradley and explained the problem. He immediately took action and after ...
I handed in my Iphone 4S for repairs at Autopage Sandton City on 20 December 2013. I phoned the call centre 4 times to find out if my phone is going to be repaired or if I need to put in an insurance claim. Every time I phone, I get the same response "We will find out from the repair centre - ...
I called the call centre to query my bill charge for the invoice of 03/11/2013. Two months later still no feedback. The bill was way over my usage so i called to request an investigation. I await the outcome of the investigation. Quiet frankly i just want to cancel this contract because clearly I ...
One of of my Vodacom contract numbers is a number that used to belong to Nashua Mobile (NM) under someone else's name is receiving weekly sms's about an account in arrears. This, despite the fact that the number was successfully PORTED to Vodacom more than 3 years ago. I've called NM multiple times ...
First of all I want to give big Thumbs-up to Kirk, for assisting me, and the way he handles a client, made me feel so relaxed and gave me all the correct answers without any hesitation. And lasty a big thank you 2 Nedbank for always reminding me why I chose you! ...