My wife has insured our car at outsurance.outsurance send us to an inspection centre.after the inspection was completed they said they Will fax it to outsurance, as outsurance makes use of there services.after a couple of weeks outsurance contacted us regarding the inspection.it was not filled in ...
After I recently bought a Vodacom Wifi modem and not receiving the help I need from the sales person, I was assisted by Nick from Vodacom's call centre who knew exactly what help I needed, which means that he knows his product. He also helped me very quickly to get my modem set up. He even offered ...
I upgraded my contract in 11/2013, I was contacted by Elite Mobile and bullied into a contract. I requested a 400 free MINUTES a month but was given a 400 RAND a month contract which is a HUGE difference. During 12/2013 I contacted them repeatedly to sort it out, but of course nothing happened. On ...
Hi there, My contract account has been suspended because I missed a payment. I am not getting any statements and I asked MTN to debit my account, they don't. In my attempt to try and call them, I held for more than 20 minutes until I decided to hang up, mind you, this is not the first time. I need ...
I HAVE A CHEQUE ACCOUNT WITH NEDBANK AND A PERSON LOAN WITH THEM WHICH IS DEBITED ON THE LAST DAY OF EACH MONTH WHEN I GET PAID. TODAY I WAS EXPECTING MONEY IN MY BANK AND THEY DEBITED THE LOAN AMOUNT WHICH I HAVE ARRANGED TO BE DEBITED ON THE 31ST OF EACH MONTH. I CALLED THE CALL CENTRE N SPOKE TO ...
Telkoms call centre can learn a few things from you guys, no calls being put on hold and swift feedback. Great Service Thulani, Keep it up. i suggest he gets a raise. ...