I called in to ask for help to load a beneficiary as I was having difficulties, I must say with the other banks, this process is quite easy, don't know y std bank does simplify this. In any case, she did not take me through it step by step and had a bad attitude. sort your staff out. You do not ...
I called in to make payment arrangements for my loan acc. Each time I spoke to someone, I was transeferred as I was told I was at the in-correct place. Calling from my cellphone and waiting for more than 15 mintues is ridiculous. should you not want my payment, then that suits me fine. Sort your ...
Oh dear, why did you have to move from Standard Bank to the dreaded ABSA? Tried to get a question answered by your call centre 5 mins ago. Needless to say the script reader could not help me and when I asked to be transferred to someone who could was told "they don't take calls". Asked ...
In December 2011 it took nearly a week for Virgin to port my number, i could never access the Virgin menu. i had a 24 month contract, i have been debited 27*R99, they have no clue how much the connection fee was. i cancelled my contract and my debit order, that was the only time they contacted me ...
I had a problem with my [URL Removed] e-mail account, so I phoned 10210 and held on for 22 min before Reubn answered, but I must say with the awesome attitude and willingness to help he made up for the long wait. He is competent, friendly and very nice. I hope he is a team leader and trains other ...
I called in yesterday to add my Household content to my cover was quoted the premium and was told I would receive a 15% discount added onto the premium at the end of the call. I received the policy document and there was nothing added. I should receive a higher discount now for the inconvience! I ...