My contract with Cell C was approved a week ago (Friday 17/01/2014) for a Galaxy Tab. The sales agent went through the whole spiel of telling me my tab would be delivered by courier within 3 to 7 days etc etc. Today being a week ago that it was approved, I still have not received my Table so I ...
I purchased 5items on groupon on the 20th december 2013, to date i havent received anything. called them told they were sent to the couriers on the 15/01/2014, 21/01/2014 i called the courriers they couldnt track them. on the 24/01/2013 called groupon again ref: 158160. same told on the 21/01/2014. ...
I read the terms and conditions as I applied for a loan. There is a R350 contract fee - clients may cancel the contract within 7 days. I sent written instruction within the 7 days but just got an email back saying call us. I missed the email as I have been hectically busy at work!!! They have now ...
I requested a dealer stock letter on an account I already settled and I was told that it would take 3 days. 3 days to send me a letter that the system automatically generates?? With a big struggle I managed to get the consultant to escalate the matter and after about 30 minutes on the phone I was ...
I cancelled my contract with Virginmobile at the end of Sept 2013 and still needed to pay until the end of October. However, I am still being debited and have been trying for almost 4 months now to resolve the issue. Firstly, call centre staff pass you from one person to another and nobody seems ...
I submitted a query a few days ago using the DSTV Box Office online submisson form regarding my box office account being suspended. Absolutely no response from DSTV whatsoever and account still suspended. WHAT IS THE POINT OF AN ONLINE QUERY PLATFORM IF CLIENTS ARE IGNORED??? To sort this out I am ...