Business line newly installed on 20/01/2014 my line is still not working can someone send a technician urgently please. Spoke to Clifford malamula who had to log the 3rd fault. ...
I received my yearly increase document, called the call centre for enquiries about my cover and also to revise my cover. I got put through to a friendly superviser Yolandie Schwartz who was able do bring down my premium and emailed me the documents even before I could put down the phone. She even ...
I require: My average monthly usage over the last 6 months for: 1. Data Usage 2. Calls Made 3. SMS in order to make an informed decision with regards to my future upgrade MTN call centre agents are not able to supply me with this information, nor is it available on the system reports that I tried ...
WHAT HAPPENED? NOTHING!!! DINAH ONLY PHONED AND TOLD ME THAT'S SHES WORKING ON THE ALLOCATED PAYMENT. ITS NOW ALMOST 2 WEEKS SINCE SHE LAST PHONED AND STILL THE PROBLEM IS NOT RESOLVED!!! WHAT KIND OF PEOPLE ARE WORKING AT MULTICHOICE? PEOPLE? I DON'T THINK SO EVEN PEOPLE WILL FIX THIS PROBLEM. ...
I have just sent proof of payment for the full outstanding amount on my account. Please close my account as I am really fedup of getting constant calls from your call centre because I miss paid my instalment with R10 of full outstanding account of R235. I have been a loyal client for about 8 years ...
Hi just want to compliment Hawa Sukhadia from Outsurance who literally went out of her way to satisfy me as a customer. I truly feel as a customer I was first priority for her and she did everything in her power to meet my expectations. Allot of call agents can learn allot from you. Well done and ...